Please direct any questions to the US Script Help Desk at: (800) 460-8988

Important Information Effective 11/17/2015: If a Peach State Health Plan member has primary insurance coverage other than Peach State Health Plan, you will receive a transaction reject message when attempting to enter a prescription claim to US Script as primary.

The transaction reject message will show the member’s current primary insurance processing information along with a point-of-sale message of reject code: 41 - SUBMIT BILL TO OTHER PROCESSOR OR PRIMARY PAYOR. For specialty medications, the claim will be allowed to process as long as the primary has already paid. Other coverage codes 2, 4 and 8 are allowed for non-primary claims to process in the event the TPL has already paid.

APNS has received numerous calls concerning a miscommunication by Wellcare to patients regarding pharmacy participation for 2016.