Effective Jan. 1, 2017, members of Nokia (formerly Alcatel Lucent) and their Medicare Prescription Drug Plan will have new group numbers for processing their claims.

*Please see attached PDF for more information.

Dear Valued Provider,

Effective January 1, 2017, approximately 25,000 Commercial Covered Persons of Hormel Foods will be receiving updated Covered Person ID numbers.  Please see the attachment below for further processing instructions.

If you have any questions regarding claims processing, please contact the Prime Contact Center at 855.457.0002.

*Please see attached PDF for more information.

Please see the attached PDF “Revised” payer Sheet for NetCard Systems 2017

Please note *** NEW BIN #  added = 012723 and 019173

OptumRx will be performing un-scheduled maintenance to our claim processing system on Thursday, December 29 from 11:00p.m. (PT) until 12:00 a.m. (PT) December 30. Actual maintenance time required for this outage may be reduced, at which point OptumRx will resume processing claims and other functions earlier.

Pharmacies will be unable to process claims during the scheduled outage. The Pharmacy Help Desk will not be able to answer eligibility or benefit questions during this down time. We apologize for any inconvenience this may cause.