Anthem is currently experiencing a system issue affecting some claims for Express Scripts members. Pharmacies may receive NCPDP Reject 97 "Payer Unavailable". Anthem is actively working to resolve this issue. Please try to reprocess these claims Friday, Jan. 27, 2017.

Please consider providing an emergency fill, where appropriate.

If you need assistance processing a claim, please contact the Express Scripts pharmacy help desk at 800.922.1557.

In accordance with Texas Labor Code 408.0281, Script Care and Matrix Healthcare Services, Inc. dba myMatrixx, are providing the following notification to their network healthcare providers in the State of Texas.

Pursuant to the thirty-six (36) month agreement beginning April 15, 2016 through April 15, 2019.  Script Care provides myMatrixx with access to its network of providers at the rate previously established by Script Care and its providers.  In an effort to comply with this Texas law, we are attaching a list of myMatrixx clients who may access our pharmacy network.

CAPS recommends that each pharmacy provide a staff member to assist the auditor during the review to ensure that there is adequate time for the auditor to review all of the requested material within their allotted time frame. 

The 2017-2018 Influenza Vaccine Order Form is now available.

This week's Generic News features a NEW Generics Campaign, important info from McKesson on a number of generics, and special offers from some of APCI's Approved Vendors!